Poly CCX 400 Entry-Level Business Media Phone with Color Touchscreen & Handset

The Poly 2200-49700-019 is an entry level business media phone that brings Poly’s well-known audio quality and intelligent call handling to any modern workspace. Designed for professionals who split time between the office and remote locations, it delivers a familiar desk-phone experience while adding the flexibility that hybrid work demands.

A pair of vibrant color displays keeps vital information in view at all times. The 3.5-inch main screen makes it simple to navigate menus, contacts, and call options, while the secondary 2.4-inch screen presents quick-access functions or line status. Eight physical line keys can be expanded in software to manage as many as 32 lines, giving receptionists, executives, and support staff the capacity they need to juggle multiple calls without losing track.

Audio clarity remains the heart of every Poly design. Poly HD Voice processing, wideband audio support, and full duplex communication ensure that both sides of the conversation hear each other naturally. When background noise threatens to creep in, Acoustic Fence technology identifies and filters distractions at the source, and NoiseBlockAI mutes incidental sounds that occur between spoken phrases. The result is a calmer, more focused call, whether you are on a busy sales floor or working from a bustling home environment.

Built-in NFC simplifies pairing with compatible mobile phones, and onboard Bluetooth lets users connect a wireless headset or take calls directly from a smartphone. A text-to-speech option offers added accessibility for users who prefer audible prompts. The housing includes an antimicrobial treatment that helps maintain a cleaner surface in shared or high-traffic areas.

Power over Ethernet keeps cabling tidy, but a traditional power adapter can step in when PoE is not available. SIP interoperability and support for popular voice codecs including G.711 and Opus make the phone easy to deploy across a wide range of unified communications platforms.

From small start-ups planning for growth to large enterprises standardizing on a reliable desk phone, the Poly 2200-49700-019 fits naturally wherever clear, dependable voice communication matters.

Highlights:

• 8 line keys with on-screen expansion for up to 32 lines
• Integrated Bluetooth and NFC for quick pairing and wireless connectivity
• Poly HD Voice processing with wideband audio support
• Acoustic Fence and NoiseBlockAI technologies that remove background noise
• Full duplex communication for natural, two-way conversations
• Text-to-speech feature that enhances accessibility
• Antimicrobial surface protection for shared environments
• 3.5-inch primary and 2.4-inch secondary color displays with adjustable settings
• Powered by PoE or optional power adapter for flexible installation
• SIP compatible and supports multiple voice codecs, including G.711 and Opus