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Engaging Public Sector Clients: From Service-Delivery to Co-Production (2009)
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| Management number | 202480539 | Release Date | 2025/10/09 | List Price | $60.00 | Model Number | 202480539 | ||
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Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.
Wardrobes & Armoires
Business & Finance
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